source? Total units sold are shrinking (or steady, depending on your definition of PC and who's numbers you are using), but total units in operation is much closer to describing Microsofts market and hard to measure.

>Windows PC sales are shrinking compared to Mac computer sales

Macs are personal computers in every sense except marketing speak. The competitor selling better isn't a sign of the market shrinking.

>and phones are exploding compared to PCs

And in the summer desk fans sell better than hair driers. Phones are not in the same market as PCs.

Right, but the comment I'm replying to 'way up there is about MS annoying its customers to the point that they leave.

Yeah? Care to back this up with some data? Because I'm looking at a very expensive market research report which disagrees. Sales of new PCs are down, because people don't need a new computer every 2 years. This doesn't mean total PCs in usage are down.