Can confirm - ASUS declined my warranty on a keyboard problem people complained about (basically sending thrash instead of pressed keystrokes); I had to order a new one from Asusparts and replace it myself; all within 3 months of purchase of their most expensive Zenbook. They even attempted to sell me a "repair" of motherboard that would cost almost the same as a brand new Zenbook (yet the mobo works fine since I replaced keyboard). Horrible, horrible experience.