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Re:A Message to Our Customers by danieldk on Wednesday February 17, 2016 @04:44AM (#11116613)
If government agencies has unfettered access to data, it undermines the reputation of these companies. For instance, in Europe, many companies and organisations are likely even more hesitant to use Google's services since the Snowden leaks. This is a large loss of potential revenue.

Google has been (even more) proactive about security and encryption since then, since part of their business model relies on trust.

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