I should apologise, it's not directed at you specifically. I've just been hearing this complaint for several years now and it's really getting on my tits these days. I generally mean everything in that comment, I just could have phrased it a bit less like we're face to face in a pub.

My apologies for that.

And yes, I have a double whammy - I'm Australian, and I'm a sysadmin, so I really like to complain :)