I actually chose a competing product, the Sensi Thermostat from Emerson, after reading so many complaints like this. While it doesn't have the fancy learning capabilities of the Nest, it does have full scheduling capability, which I actually prefer. The mobile apps work great, and I've even written some small utilities to monitor their API so I can get some email alerts on certain interesting events. Aside from a couple small outages with the mobile app / website, I've had zero problems with the HVAC functions.