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Re:DigitalOcean lost our server by the_common_man on Friday February 05, 2016 @12:29AM (#11039706)
I had the exact same experience! Except I got no credit.

My CC expired but I was on vacation and didn't have access to email. When I was back, the droplet and all backups and snapshots were completely removed. For the record, I was only 15 days late. Very sad. I tried my best to get the backups from the support engineer but no luck.

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