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A comment on Dropbox May Not Be LeBron James, but Is Still in the Game. Parent comment

Re:Dropbox May Not Be LeBron James, but Is Still in the Game by unabst on Wednesday February 03, 2016 @05:04PM (#11030171)
I loved Dropbox for its simplicity, the fact that it has MIT in its genes, it not being Microsoft or Google, and for Carousel.

But my dropbox was super slow in Japan, MS Office products keep spawning conflicting copies, Photoshop randomly pauses batch processing because of sync file locking, and they are shutting down Carousel.

So I am moving to Google Drive. All the frustrations above are not unique to me. Dropbox even has a Japanese web site. But this is what destroys consumer confidence. There were trivial complaints on their support site regarding speed issues and Carousel issues with pages of responses. It is the loyal customers that bother to post, yet the impression everyone is getting is seriously, WTF are they doing?

You can't have it known that you are healthily funded, have hundreds of engineers, not free, and NOT care.

[ Parent | on HN ]
Re:Dropbox May Not Be LeBron James, but Is Still in the Game by tamana on Wednesday February 03, 2016 @11:10PM (#11031925)
The grass is greener... Report back on whether your new service is faster than DB.
[ Parent | on HN ]
Re:Dropbox May Not Be LeBron James, but Is Still in the Game by devsquid on Thursday February 04, 2016 @03:36AM (#11032705)
For most users in the US, they won't see a difference in speed. However when I lived with 100down/up internet, there was a huge speed difference between Drive and DropBox. Drive was like 4x faster.
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Re:Dropbox May Not Be LeBron James, but Is Still in the Game by JabavuAdams on Thursday February 04, 2016 @01:49AM (#11032436)
I've had ridiculous sync issues with Google Drive. Can't remember the details, but it had something to do with switching accounts and then having to re-download tens of gigs of data. Left my system in a confused state where it wouldn't sync any more. I had quit Dropbox, but went back to it.
[ Parent | on HN ]
Re:Dropbox May Not Be LeBron James, but Is Still in the Game by dontblink on Thursday February 04, 2016 @12:37PM (#11035592)
These issues have mostly since been fixed.
[ Parent | on HN ]
Re:Dropbox May Not Be LeBron James, but Is Still in the Game by devsquid on Thursday February 04, 2016 @03:29AM (#11032694)
I feel your pain. I use both Drive and Dropbox. I think they have the two best cloud storage software, or at least the best from what I've used.
[ Parent | on HN ]