The Twelve Days of Crisis – A Retrospective on Linode’s Holiday DDoS Attacks

Re:The Twelve Days of Crisis – A Retrospective on Linode’s H... by jph on Friday January 29, 2016 @08:37PM (#11000062)

> Our longest outage by far... can be directly attributed to frequent breakdowns in communication

I have direct experience with Linode staff breakdowns in communication because of a security problem before the December attacks.

The problem affected many Linode customers and included risks to confidential information such as billing.

The Linode staff communication was terrible. The problem was severe and ended up with Linode on a blacklist of companies that are not suitable for hosting.

I have to agree with tptacek: do not use Linode for anything, and if you do now, make plans to switch to a new provider.

To end on a happy note, I migrated the project to Rackspace, and the Rackspace staff communication is excellent.

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Re:The Twelve Days of Crisis – A Retrospective on Linode’s H... by click170 on Friday January 29, 2016 @09:11PM (#11000155)

I'd like to learn more about these blacklists so I can factor that in when choosing a vendor, do you have a link? Google is just showing me pages of vendors trying to sell me hosting when I search.

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Re:The Twelve Days of Crisis – A Retrospective on Linode’s H... by ryanlol on Friday January 29, 2016 @09:22PM (#11000190)

I think this is more of a mental blacklist.

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Re:The Twelve Days of Crisis – A Retrospective on Linode’s H... by workitout on Saturday January 30, 2016 @10:55AM (#11002275)

As hard as this may be to believe, tptacek's opinions are not the gospel of technology. I've been with Linode for several years and their staff has been top notch.

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