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Re:High-Touch Onboarding by raywu on Wednesday January 20, 2016 @01:35AM (#10936402)
Benchmarking against all other modes of transportation definitely makes commuting more of a commodity. All-in Cost of car ownership in a city or all-in cost of multimodal transportation (uberpool to train to bus to walking) are two ends of the spectrum people price against. Scale is actually a great thing for this business.
Re:High-Touch Onboarding by danieltillett on Wednesday January 20, 2016 @03:45AM (#10936761)
Ray I am curious how close to the uber end your service falls? Have you done any experiments in how price sensitive your customers are? My gut feeling is that they are expecting uber like levels of service combined with public transport level pricing, but I am more than happy to be corrected.