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Re:United Airlines' Quest to Be Less Awful by pcurve on Tuesday January 19, 2016 @09:42AM (#10931012)
Doesn't hurt, but as per below comment, they are just much better trained to provide attentive and friendly service.

When I was waiting at impeccably maintained Osaka Kansai airport, I saw a flight attendant pickup small gum wrapper on floor that somebody else left behind. It's completely different mentality.

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