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Re:Unscrewed: A Story About OpenBSD by blowski on Thursday January 14, 2016 @07:55AM (#10901039)
If it's not your money you're spending, then the support contract helps take the heat off you when there are problems. Also, the junior staff can do things when there are problems and you're not in the office.
Re:Unscrewed: A Story About OpenBSD by detaro on Thursday January 14, 2016 @08:00AM (#10901068)
And it is easier to get someone external, e.g. from an MSP, in to fix or rebuild something.