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A comment on If too many users are wrong, it's probably your fault (2011). Parent comment

Re:If too many users are wrong, it's probably your fault (2011) by luckydata on Wednesday January 13, 2016 @12:37AM (#10892489)
We are not better "with people", but we are trained (at least some of us are) in understanding what people want and need, and how to translate those wants and needs in something a tech team can build.
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