If too many users are wrong, it's probably your fault (2011)

Re:If too many users are wrong, it's probably your fault (2011) by TeMPOraL on Tuesday January 12, 2016 @09:28PM (#10891969)

Oh you must be joking. PMs are terrible. And technical people are basically the only ones who actually know how to write things in detailed and unambiguous enough way - it's something you can't really learn without trying and learning just "how dumb computers are" - which actually means, "how many things people implicitly assume to be self-explanatory or common knowledge".

> I don't think the author's point is that technical people can't write clear instructions, it's that technical individuals sometimes mock or deride others over things that "should be obvious".

That I can totally believe. But then again, non-technical people like to do that too - often the "obvious" thing being the one that they conveniently forgot to mention at all.

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Re:If too many users are wrong, it's probably your fault (2011) by zenlikethat on Wednesday January 13, 2016 @01:54PM (#10896554)

> Oh you must be joking. PMs are terrible.

If companies weren't getting value from them, they wouldn't be hiring them.

> And technical people are basically the only ones who actually know how to write things in detailed and unambiguous enough way

No, that's exactly OP's point. Developers in general are terrible at writing explanatory text (if they even bother at all) because they make so many assumptions about background knowledge that others don't share.

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