The problem there is that the driver had to manually input the address. With Uber/Lyft, that problem doesn't exist, because you input the address into your phone's app, and that's relayed to the driver's phone and automatically used to route them. Any time you have humans entering data, you're bound to have problems like this.

> The problem there is that the driver had to manually input the address. With Uber/Lyft, that problem doesn't exist, because you input the address into your phone's app, and that's relayed to the driver's phone and automatically used to route them.

That doesn't work if you use the mobile site, m.uber.com, rather than the app. That site doesn't even offer the option to enter a destination.

(I use the mobile site because unlike the app, it doesn't ask for a pile of invasive permissions.)

> you input the address into your phone's app

> ...

> Any time you have humans entering data, you're bound to have problems like this

So no matter what there will be problems like this?

I don't know about you, but I know my home address just fine, and have no trouble entering it in (in fact, the Uber app probably lets you save it as a "favorite"). I don't expect some random Joe to be able to enter in my home address error-free.

Now, if you don't know your own home address better than some random driver, then you have problems.