Best-case for a SSD is more like 10µs, and the worst-case is still tens of milliseconds. Average case and 90th percentile are the kind of measures responsible for the most important improvements.

And the difference between a fast SSD and a slow SSD is pretty big: for the same workload a fast PCIe SSD can show an average latency of 208µs with 846µs standard deviation, while a low-end SATA drive shows average latency of 1782µs and standard deviation of 4155µs (both are recent consumer drives).

Where does one find 10us reads? The NAND is usually with a Tread of 50 to 100 us so just the NAND operation itself is more than 10us.

Tprog is around 1ms and Terase can be upwards of 2ms.

All in all this means a large variability in read performance depending on what other actions are done on the SSD and how well the SSD manages the writes and erase operations in the background.

This doesn't even change with the interface (SAS/SATA/PCIe), those add their own queues, link errors and thus variability.

Then you have the differences in over provisioning that allow high OP drives to mask out better the programming and erase processes.

One can see tens of ms from an SSD if you run it long enough and hard enough. It is also possible to get hundreds of ms and even seconds if the SSD is getting bad.

It's true that 99% of your IOs will see service time of below 1ms but it's the other 1% that really matters to avoid getting late night calls or even a mid-day crisis.