How is this related to the outage?
It is related in the way that there are other tools out there that users can use, if people are frustrated by these outages.
All I can say is I sympathise and empathise with their operations team.
Outages happen to everyone, including I'm sure Discord, and what matters most to me is transparency during and after the incident and that both individual and corporate values include incremental improvement - not making the same mistake twice.
I'm perpetually frustrated by HN comments which take a tack of either pointing out (with your benefit of hindsight) things the commenter feels were incorrect, professing they could do better, or the strong advocacy for abandoning ship even with companies who have a provably pretty decent uptime record.
I am also frustrated with demoting comments that offer other alternatives or paint a different side of the picture.
Unfortunately I cannot sympathize with a company which it's valuation is $2.8 billon, and cannot handle staying up or a large userbase.
I didn't downvote you, but I suspect the reason you were is because it smells like opportunistic astroturf.
here is a post with more info: https://facebook.github.io/react/blog/2015/10/19/reactiflux-...