Ask HN: How to manage number of phone calls without seeming rude?

Re:Ask HN: How to manage number of phone calls without seemi... by MalcolmDiggs on Thursday November 05, 2015 @06:51PM (#10516953)

I've been there. Here's what worked for me:

1. Answer emails very quickly. (Within a few minutes)

2. Return phone calls very slowly. (Never pick up, call back many hours later).

Eventually, any "rational actor" who is trying to reach you will email instead.

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Re:Ask HN: How to manage number of phone calls without seemi... by brudgers on Thursday November 05, 2015 @07:15PM (#10517068)

A client may just find another provider and still be a rational actor. There are contexts in which lack of responsiveness to phone calls is viable and contexts in which it is not. For example the caller calls the callee's boss when they cannot get service.

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