Re:Ask HN: How to manage number of phone calls without seemi...
by Mz on Thursday November 05, 2015 @05:12PM
(#10516487)
Unfortunately, many of these people are older (who seem not to worry about phoning people a lot) and are my more important clients & customers
If it were me, I would assume that their motives for calling aren't as simple as "Need X thing that is business related". I would wonder if they need something like more sense of contact and I would try to arrange to call them before they called me. Them feeling like you are reaching out and can be gotten ahold of may cut back on this. People do things for all kinds of reasons that aren't "logical."
Sometimes, briefly touching base earlier rather than later is a time saver.
If it were me, I would assume that their motives for calling aren't as simple as "Need X thing that is business related". I would wonder if they need something like more sense of contact and I would try to arrange to call them before they called me. Them feeling like you are reaching out and can be gotten ahold of may cut back on this. People do things for all kinds of reasons that aren't "logical."
Sometimes, briefly touching base earlier rather than later is a time saver.