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Re:Big Banks Lock Horns with Personal-Finance Web Portals by Someone1234 on Thursday November 05, 2015 @10:26AM (#10513808)
This is the major difference between the US and EU. In the EU this isn't the "bank's customer data" this is the "customer's data." The customer actually has a legal right to see what data is held about them by the bank, and the bank has a legal obligation to make sure that data is accurate and up to date.
Re:Big Banks Lock Horns with Personal-Finance Web Portals by snuxoll on Thursday November 05, 2015 @11:09AM (#10514103)
The dumb part is banks are more than willing to support Quicken's Express Web Connect, which literally stores your username/password on Intuit's servers, logs into your online banking portal and downloads the .qfx files you would get if you did it by hand. This is the same company that owns Mint, and it's literally doing the same thing!

Oh well, until banks decide to stop allowing users to manually save .qfx files the worst they can do is make life inconvenient.

Re:Big Banks Lock Horns with Personal-Finance Web Portals by curun1r on Friday November 06, 2015 @12:44AM (#10518016)
I'm not sure about Quicken (which, incidentally, is being divested, so it won't be part of Intuit soon enough), but Mint uses the same internal service for communicating with financial institutions as Quickbooks and TurboTax.

By tokenizing each account, it ensures that if a breach of any of those products were to happen, the bank authentication credentials won't be leaked.

Re:Big Banks Lock Horns with Personal-Finance Web Portals by avemg on Thursday November 05, 2015 @12:35PM (#10514743)
As a (reluctant) Quicken user, I was not aware that Express Web Connect credentials are stored on Quicken servers. Do you have anything to back that assertion up?
Re:Big Banks Lock Horns with Personal-Finance Web Portals by breischl on Thursday November 05, 2015 @12:46PM (#10514831)
From Quicken's security guide (emphasis added):

When using Express Web connect to automate Web connect downloads from your financial institution's Web site, your user name and password are encrypted and, depending on your financial institution's procedures, will be stored on our firewall-protected servers or in your Quicken software. Your financial information is transmitted using secure socket layer technology and is encrypted, so it is unreadable during transmission. It is then stored on our firewall-protected servers and is securely transmitted directly to your desktop computer when you initiate One Step Update. Your information is confidential and is not used for anything other than providing and maintaining the One Step Update service.

http://quicken.intuit.com/support/help/account-transaction-i...

Re:Big Banks Lock Horns with Personal-Finance Web Portals by toomuchtodo on Thursday November 05, 2015 @12:59PM (#10514943)
Yes. They store your credentials at rest in a data store, and the creds are decrypted on demand when API requests are made.
Re:Big Banks Lock Horns with Personal-Finance Web Portals by KirinDave on Thursday November 05, 2015 @02:03PM (#10515434)
This is (probably) not global. Some financial institutions will offer aggregators safer ways of keeping a negotiated connection around. Like most big aggregators, Intuit negotiates with all the major banks individually for both batch and realtime refreshes.

The entire world of aggregation is simultaneously really interesting and rock-boring stupid. I'm surprised we don't see more fintech startups using it more aggressively, even as I am happy this made my former endeavor more acquirable.

Re:Big Banks Lock Horns with Personal-Finance Web Portals by snuxoll on Thursday November 05, 2015 @12:43PM (#10514807)
https://quicken.intuit.com/support/help/bank-download-issues...

Expand the "Express Web Connect / Quicken Connect - Details" section underneath the comparison matrix and you will see this:

* Your login credentials are stored on Intuit-hosted servers. This makes updates faster for you.

* Your financial data is stored on Intuit-hosted servers. This provides a more complete history of your financial transactions than is typical for data stored on financial institution servers.

* We use state-of-the-art security measures to protect your login credentials and your financial data.

----

This is half of why I pay $9.99/mo to use Direct Connect with my Wells Fargo account (that, and having bill pay within Quicken is pretty handy).

Re:Big Banks Lock Horns with Personal-Finance Web Portals by zymhan on Thursday November 05, 2015 @06:42PM (#10516903)
There's really no way around it, if Quicken is going to login to your bank account for you, it needs your password in cleartext somewhere on its server.
Re:Big Banks Lock Horns with Personal-Finance Web Portals by ryanhuff on Thursday November 05, 2015 @03:12PM (#10515828)
Intuit owns Mint. Not sure how the banks are going to know the difference between Mint users and Express Web Connect users. Maybe they shut them all down?
Re:Big Banks Lock Horns with Personal-Finance Web Portals by elthran on Thursday November 05, 2015 @10:50AM (#10513967)
> the bank has a legal right to make sure that data is accurate and up to date

Sorry to nitpick, but the bank has a legal obligation, not right - they don't have a choice other than to make sure data is correct

Re:Big Banks Lock Horns with Personal-Finance Web Portals by ChuckMcM on Thursday November 05, 2015 @10:58AM (#10514018)
In the US they also have a fiduciary requirement to protect your money to the best of their ability. I appreciate that some of the larger banks might actually consider the impact of a data breach at an aggregator but reading this a couple of times it really sounds like a whine that they feel they have to provision more capacity for both their user base + the load put on by the aggregators their user base is using. They don't have a way to charge the aggregator for their use like they do the customer.

If the latter is the real reason they are whining then I expect they will push for a fee than can charge people who access their account through an aggregator much like they charge people who access their account through Quickbooks.

Re:Big Banks Lock Horns with Personal-Finance Web Portals by toomuchtodo on Thursday November 05, 2015 @11:00AM (#10514042)
I'd just change banks though. Its trivial when you only have a few bills that need ACH/EDI, and the rest of your payments are on auto-pay on a credit card (which you pay from your checking account). BankSimple (now Simple) let me down so many times during their tech upgrade, I simply moved over to Fidelity for my checking account needs. It took ~15 minutes to change my direct deposit online with my employer, and re-create my bill pay setup.

As a bank, you are a commodity. You simply store the bits that say how many resources I can consume over a moving window of time.

Re:Big Banks Lock Horns with Personal-Finance Web Portals by KirinDave on Thursday November 05, 2015 @01:11PM (#10515041)
> I appreciate that some of the larger banks might actually consider the impact of a data breach at an aggregator but reading this a couple of times it really sounds like a whine that they feel they have to provision more capacity for both their user base + the load put on by the aggregators their user base is using. They don't have a way to charge the aggregator for their use like they do the customer.

They absolutely charge their aggregators. Most of the aggregators can't screenscrape without permission of the aggregators. Why on earth would you think they can't? Why do you think Mint doesn't need to do MFA for so many banks and can just get away with a user-pass challenge?

This is about holding control of their customer base, plain and simple. They know everyone else, even other banks, are eager to dis-intermediate their customer base. They're spending too much money maintaining branches and offering inferior savings products to compete digitally, so they would rather delay that as long as possible.

Re:Big Banks Lock Horns with Personal-Finance Web Portals by icebraining on Thursday November 05, 2015 @11:13AM (#10514128)
Well, while that's true, the bank isn't obligated to send it in a easily processable format; they could send you a pile of paper with the statements.