My Livecoding.tv account deletion saga

Re:My Livecoding.tv account deletion saga by brchsiao on Sunday November 01, 2015 @02:23PM (#10487724)

So the cron job turned out to be an invented lie told to a user they essentially assumed would be too stupid to think about it. Which is it then, that they e.g. have a tired support team using a canned response that includes a lie? Or is it the founders themselves thinking their audience are fools?

Sure, separate business policy from code, but it seems unwise to assume your users are technically ignorant when your site is about inviting programmers to stream their work.

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Re:My Livecoding.tv account deletion saga by GhotiFish on Sunday November 01, 2015 @05:17PM (#10488624)

could be a monthly cron job. Principle of charity right?

Of course, assuming that it is a monthly cron job and the account actually is scheduled for deletion then, the question would be: Why in gods name would you not just say that?! "Your account is scheduled for deletion at so and so time", and if at that point you're complaining that it's not fast enough, no one would really have much sympathy for that.

It's still possible this isn't an example of a vindictive and petty individual lying through their teeth. It may still be an example of someone who with poor PR skills, and is not coping with the situation those poor PR skills created.

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