PR nightmare... can you imagine the legal fallout? E911 operators are trained to treat every call as an emergency because that's what E911 is for. I don't think they can prioritize them either correctly, for example, how do you treat a domestic abuse call where the victim is talking in very abstract or nonsensical terms, for example, "I'd like to order a pizza?" in order to avoid alerting the abuser who might be a few feet away. Assign it a low priority and you risk getting someone seriously hurt or killed.