They'd be probably even more surprised to find that it'd cost 10k - 15k to make the tooling.
Diagnosing / 'debugging' issues with injection molding is incredibly difficult - again - it's almost black magic, and it's sadly a skill that's getting harder and harder to find.
If you cast your eyes around your desk / room, we see molded plastic parts every where - so we make the assumption that they must be cheap and easy to do.
And indeed - the assumption of facility due to availability is a very common trap that many kickstart projects fall into.
It's harder to scaffold and pivot in real life ;)
ftp://ftp.cray.com/announcements/product/OLD/Moldflow_Partnership.930408.txt
http://www.clock.org/~fair/computers/sgi-cray.html
The latter should be authoritative, Eric Fair was an Apple sysadmin in the '80s or thereabouts (and son of the Fair in Fair Issac, the inventors of credit scoring).
And there were quite a few more links I didn't check out.
Extra funny if that exchange between Scully and Cray happened. One of computing's more interesting synchronicities. :)
Btw, I recently found out that Cray had another company making a play in reconfigurable market. He died in a car accident but they followed through with interesting technology:
Hence, the popularity of the Design for Manufacturing concept these days...