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A comment on Programmer Tim Clemans Resigns from Seattle Police Department After Six Months. Parent comment

Re:Programmer Tim Clemans Resigns from Seattle Police Depart... by MichaelGG on Friday October 30, 2015 @03:30PM (#10480001)
In 2005 I was creating a national 9-1-1 company for VoIP. It's understandable why people would be so conservative given the stakes. (Though sometimes they laughably underestimate the fragility they introduce, like initiatives to hook up every PSAP to the Internet and route calls that way.)

One PSAP in particular was very upset with our service. He insisted that we do not connect "Internet calls" to his PSAP, as "there might be viruses or something". Note that this was simply dialing the 10-digit number that's part of the public network - anyone can dial it.

Though it's hard to tell from the article if this was really just a procedural issue ("great software, but you must clear it and run through this checklist") or territorial/political.

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Re:Programmer Tim Clemans Resigns from Seattle Police Depart... by timclemans206 on Friday October 30, 2015 @07:09PM (#10481101)
A number of people thought it was important software including the Chief Operating Officer who immediately had it put to use in the Realtime Crime Center. It was the Captain who didn't want to have a checklist. My bosses, bosses, boss at the time tried to get the Captain to agree to a structure that would allow stuff like this to be developed but the captain refused.
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Re:Programmer Tim Clemans Resigns from Seattle Police Depart... by MichaelGG on Friday October 30, 2015 @08:19PM (#10481302)
Ah. Well that sucks then. Best of luck.
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