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A comment on The Nightmare of Replacing a Battery on a Mac Laptop. Parent comment

Re:The Nightmare of Replacing a Battery on a Mac Laptop by rkho on Wednesday October 28, 2015 @12:12PM (#10465238)
This is laziness on the Apple Store employee's fault. There's an "agreement administrator" they can reach at Apple Care to get this fixed.
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Re:The Nightmare of Replacing a Battery on a Mac Laptop by jackgavigan on Wednesday October 28, 2015 @12:59PM (#10465701)
The quality of service in Apple stores can be very patchy - insultingly bad at times. I once got home from buying a new MBP to find that the RAM upgrade I'd paid (and waited an hour) for hadn't been done.

I now adopt an adversarial mindset when dealing with Apple. :-)

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