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Re:More than 10k problems fixed through 'Improve Detroit' app by jeffwass on Friday October 09, 2015 @02:46PM (#10362424)
The 311 phone service was actually pioneered by Baltimore, not NYC, starting back in 1996.
Re:More than 10k problems fixed through 'Improve Detroit' app by bonyt on Friday October 09, 2015 @03:58PM (#10362893)
Well, NYC has the first 311 app[1] that I'm aware of, so that's pretty cool.

1: https://itunes.apple.com/us/app/nyc-311/id324897619?mt=8

Re:More than 10k problems fixed through 'Improve Detroit' app by benberkowitz on Friday October 09, 2015 @08:43PM (#10364002)
The app that Detroit was built on, SeeClickFix, came years before the NYC app and has the added benefit of displaying all other existing open issues. Detroit and SeeClickFix also support the Federal Open Data Standard, Open311 which is groundbreaking in itself.