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Re:Why Fogbugz lost to Jira by omouse on Thursday October 01, 2015 @04:35PM (#10314481)
I don't see how we could have implemented the same in FogBugz.

How would you implement the compliance without technology in place? I'm being serious, how do you think compliance happened in the days of 486s, TRS-80s, punchcards or no computers at all?

There isn't always a technical solution to a social problem, and JIRA's customizations are a micromanagers dreams. I'm sure there are good cases where that level of control is needed (your compliance case) but generally you don't need it.

Re:Why Fogbugz lost to Jira by DavidPlumpton on Thursday October 01, 2015 @06:04PM (#10315099)
They used to say the Space Shuttle isn't ready to fly unless the weight of the paperwork is equal to the weight of the shuttle.
Re:Why Fogbugz lost to Jira by dodders on Thursday October 01, 2015 @09:40PM (#10316092)
My first job was writing JCL decks on an IBM ESA/390. We had several shelves of manuals for the thing. And people read them.
Re:Why Fogbugz lost to Jira by solutionyogi on Thursday October 01, 2015 @04:48PM (#10314584)
I am not suggesting that you don't need technology.

I am suggesting that FogBugz doesn't offer enough flexibility in their workflow definition to do the gymnastics required for SOC1 compliance. FogBugz is trying to follow best software development practices and as you noted, Jira is a dream-tool for a micro-manager.

Re:Why Fogbugz lost to Jira by simcop2387 on Thursday October 01, 2015 @04:49PM (#10314587)
While I don't have any real data, for a good look at how it was done before things like Jira and FogBugz, I'd first look at IBM and the military. IBM used to do a lot of consulting for both documentation and process compliance though I don't know much of the details (mostly heard stories from my uncle who works for them). The military did it largely with strict discipline and documenting everything in triplicate if the media is any indication and even then they likely weren't perfect.

The technology layers enable a strict uncaring rule keeper to do the job at all times and enforce things even if they might not apply, it makes the task simpler but it's still some of the same idea, a single bottleneck exists to ensure compliance for something and it gets well documented.

Re:Why Fogbugz lost to Jira by smackfu on Thursday October 01, 2015 @04:47PM (#10314570)
Reminds me of the time we cleaned out a back storage room at an old job, and there were binders full of mainframe PL/I source code from the early 80's that had gone through paper code reviews, with the reviewers signature on every page.
Re:Why Fogbugz lost to Jira by caf on Thursday October 01, 2015 @08:19PM (#10315776)
I was at a job where we did that in the early 2000s.