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Re:Why Airbnb is dead to me by notvladputin on Monday September 28, 2015 @02:55PM (#10292249)
IME non-internet, big corporations, are no better than google. Try reaching someone at your health insurance provider, or almost any other 'customer support" / complaint line.
Re:Why Airbnb is dead to me by alexqgb on Monday September 28, 2015 @03:40PM (#10292631)
In my experience this isn't so. While most companies are reliably bad, I have never had a customer service experience as cartoonishly awful as the one I got from Google. And that was for a paid service.