It is quite the opposite of Rackspace who do obsessive hand holding (which I find far more annoying). For uptime I like AWS the best, for just cheap, heavy machines I like OVH the best (crawling, big data analysis, cpu intensive stuff; things that don't require all nodes to be up all the time, but requires them to have tons of disk space, cpu & memory) and I like Rackspace for making money (% kickback on client hosting and clients do like handholding).