Consumers, for the most part, genuinely don't give a shit what happens to their data. It's sad but true. There was barely a blip when iCloud was hacked, just as one of many examples. The outcry was the minority there.

As for Google shutting down a service: that's probably because it was a free service and wasn't making them any money. Was it stupid to shut it down instead of charging for it? Probably. But Google makes stupid business decisions pretty regularly, and they have the right to do so.

In this case, the majority of people crying out were JetBrains customers. This isn't impressive, it's just baseline common sense.