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A comment on Ask HN: Do companies need commercial support for open source software?.

Re:Ask HN: Do companies need commercial support for open sou... by sytse on Monday September 21, 2015 @01:03PM (#10253583)
At GitLab we see a lot of customers that need 24/7 support because our application is central to their delivery pipeline. In the beginning we had a lot of consulting engagements too to perform upgrades. As GitLab became better and the upgrades easier there was a shift to organizations paying for features in the form of GitLab Enterprise Edition.
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