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A comment on AWS US East is experiencing high error rates on several services. Parent comment

Re:AWS US East is experiencing high error rates on several s... by antod on Sunday September 20, 2015 @05:00PM (#10249103)
SLAs are just contractual thresholds for getting some specified redress if not met. They are not promises.

Not meeting a SLA is not lying.

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Re:AWS US East is experiencing high error rates on several s... by toomuchtodo on Sunday September 20, 2015 @05:54PM (#10249317)
I used SLA to communicate an advertised/marketed level of service. In this case, I agree, that SLA is the wrong term as there is no contractual agreement.
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