> I think the process is a lot easier if they have some starting point for the docs, even if it's just some headings and bullet points. I'd also sit nearby and give them strict instructions to stop me at any point they were confused so that I could get them back on track. But I think it's a pretty good task on arrival.

This is a good insight: the strategy does work if they have something to work through and a fallback if they are confused.