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Re:XMPP Myths by Flowdalic on Tuesday August 11, 2015 @11:24AM (#10041717)
I don't think that aspect is intentionally ignored, it's just that most FOSS projects are seriously understaffed, and the UX/UI part is not a high priority item compared to getting it to work.
Re:XMPP Myths by joepie91_ on Tuesday August 11, 2015 @12:41PM (#10042430)
I think that's a mistake, though. Users often become contributors, and by offering a substandard UX, you remain forever understaffed - you don't gain the momentum, because you're not attracting users.

UX should be a high-priority item.