waitwhatwhere

For those that prefer to avoid TC spam/spin (there are dozens of us!):

https://youtube-creators.googleblog.com/2019/08/updates-to-m...

Interesting parallel with stories out there where authors think teachers get their writings “wrong”.

Unintended metaphor and application are things.

Smacks of a cognitive bias known as functional fixedness: https://en.m.wikipedia.org/wiki/Functional_fixedness

A screwdriver can also be a pry bar :-)

Imo this is why looser IP laws are important. Humanity needs to be able to rethink and find new application of its epistemological ideas to find new ideas of interest.

Too often we’re held to thinking about IP only the way the author intended. It’s almost pushing into thought policing.

Apple Geniuses aren’t trained in electronics & troubleshooting. They get some recipes and when none of those have an answer they fallback to “Lie to the user.”

Source: colleague who was a manager of a Genius team at a big city Apple store.

They are meant to help Apple save face. Put that old school customer service in person touch on things.

It’s not explicitly stated like that in training. They just don’t know, and concoct an answer that the avg customer won’t know is bullshit. It’s how it shakes out given the recipes they’re not allowed to deviate from and the hiring of Apple users, not trained electronics technicians.

Link!