vain_cain
When it was finished I showed it to a few colleagues, one of which told the professor. I showed it to him and he got me a interview with a friend of his who was looking for an employee. We went for a coffee and he offered me the job right away which i took. A few weeks later i quit college, and I'm still mostly working for the company that gave me that first job, but I have my own company now.
Want to cancel 20 numbers that still got 2 years until the contracts expire? Sure, let me do that for you. Want to change sim? Sure, just give me the new sim number. Want to add 5 tariffs to your plan? Sure, do you want phones with that?
That was 6 years ago but I still got friends I talk to there, and not much has changed.
The more you do something, or think about something - the more it becomes a "System 1" operation(fast, intuitive). Like typing on a keyboard for example, when you first started using a keyboard you had to think about every letter you want to hit, but now you probably don't even think about it for a millisecond. I guess what I'm trying to say is: Intuitive understanding = Action * Repetition.
Read the book if you haven't, it might be the kind of material you're looking for. I'm not a big fan of psychology and I think it's 90% mumbo jumbo, but this book hit a few nails for me.
I haven't, but some of my colleagues have been in the space for 20+ years.
>Every. Single. Customization. You make, which makes so much sense to seemingly eagerly satisfy the user during implementation, will be a massive pain, forever, with every patch and upgrade and new functionality released by vendor in perpetuity, and will inevitably cause performance and failure issues eventually. And will only be getting more expensive and painful to maintain exponentially over many years.
Wrong. Upgrades almost never break your customizations, because in the ERP space backwards compatibility is verry much a thing with the exception of a few extreme cases now and then. I've migrated customizations from a 2004 version of NAV to a 2022 version of Business Central - even the name of the software changed, and the language in which it is written, but the customizations were almost plug and play after running the code migration tool provided by Microsoft.
>A) number of processes Bob from accounting or Fatima from HR believe are absolutely crucial and immutable and special and unicorn and mandatory, is way way higher than processes which actually are special and must be preserved.
I never said employees wishes should be blindly followed, you still have to do the consulting part of the job...
>B) The threshold of customization at which erp no longer makes sense is in fact very very low. >If you actually, really properly are a special snowflake of a company and your convoluted hr or finance or pay processes are your key immutable competitive advantage, then don't get an erp. Other name for erp is cots, commercial off the shelf, which strongly hints as to how its meant to be used. With erp, customizations should be fought tooth and nail on every level,and that's a largely accepted industry wisdom.
Wrong. The benefit you get on the accounting side, and the all data being in one place side(reporting) outweighs almost any customization that needs to be done - because, good luck making those 2 things from scratch. And good luck living without those 2 things if you're a mid/big company.
Correct. This is the problem my company solves. We are ERP consultants/dev's who also know web development. Through the years we've made 50+ web apps to extend Microsoft's ERP, most of which can be used in most companies with similar needs with slight modifications.
And, of course you don't blindly follow a process. There's always some improvements to be made to the process before developing an app for it.
EDIT: Drastically changing workflows for employees within huge companies will ultimately almost always cost you more... It all depends on the company of course, but we have to generalize a bit.
I don't work with SAP, but I've been working with Microsoft's ERP(Dynamics NAV/Business Central) my whole professional career(almost 5 years).
When it comes to shipping, manufacturing, HR, supply, sales, planning, quality assurance etc... every big company is going to have a million edge cases which are impossible to cover with the standard functionality of an ERP. And most importantly - hundreds, or maybe thousands of employees that have gotten used to working a certain way.
When you try to make your process fit to a standard ERP functionality you are fighting two dragons:
1) Working your way around edge cases - with the right consultants/developers this doesn't have to be a big pain.
2) Getting your employees to change the way they have been working for years, or even decades. And in addition giving them an overwhelming UI - I've never seen this work as planned. This is also probably the reason the company your mother works for had so many pains.
On the other hand, if you try to make the ERP fit to your processes, there's only one dragon you need to slay - extending the ERP's functionality.
I can only speak for Microsoft's ERP, but everything that is impossible or hard to extended within the ERP itself can easily be extended through an outside application. And by doing so, you can probably even make the employees job easier by keeping the process the same, but giving him an UI that isn't overwhelming.
I work closely with IT departments within such companies through ERP implementations/localizations and can coroborate this. In my experience 9/10 non-tech companies with their own IT departments(1+ person) don't value and especially don't understand what their IT department does.
On the other side, the people working within such departments are in my experience just terribly bad at sticking up for themselves, and explaining what needs to be explained. They don't draw lines where lines need to be drawn and they see themselves in the same way as the management/leadership does.
At my current company I'm in touch with everything. From setting up servers, developing on every part of the stack, deploying and maintaining applications to working with clients on understanding their needs and business processes and then working out a solution for them. I get to argue about estimates and negotiate. I got to understand how manufacturing, sales, shipping, accounting, calculating employee payrolls and second incomes works. And as a bonus the people I work with are some of the best people I've ever met.
The amount of experience I'm getting here is definitely worth getting payed less.