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ta455634

I think the distinction is that Uber is claiming to facilitate a contract between the driver and the user. In your examples, not being allowed to refuse work (I would guess) was given as terms of the contract, whereas the argument against Uber is that Uber is setting the rates that drivers are allowed to use to enter into a contract and penalizing them for not entering into a contract. That said in the system where contracts are made between drivers and riders if a drivers accepts a ride and then cancels it that would be a breach of contract and I think Uber would be right to use that as a reason for delisting drivers from their marketplace.
I see confusion crop up here around the term government every now and then. In America, we have our 3 branches (executive, legislative, and judicial) and we call the collection of all 3 the "government" whereas in general I think Europe uses the word "state" for that.