silverpen
From:http://torrentfreak.com/the-pirate-bay-appeal-verdict-101126...
It's fair to expect the person making the booking to create an account.
However, to expect the receiving party of the booking request to also sign up for account is asking for too much and is unlikely to happen.
Also, why do you ask for people's contact details (address, phone, ...). Do you really need that info?. If anything just put the necessary stuff on the create an account form and put the rest of the info on a profile page that people can edit later.
Because CTV (Canadian company with broadcasting rights to the olympics) really did an excellent job of presenting the olympics this year.
As for the couch and large TV aspect, I suppose I would have to agree with you.
On my screen (1680 x 1050) the "live chat" graphic overlaps the "My Account" link & text in top header.
Because, you're selling high ticket priced items, I would recommend you place a seal or two in the footer. Possibly near the "add to cart" & checkout buttons as well. I know it may sound silly, but a mcafee seal (as much as i hate this fact) can impact conversions significantly in certain industries. Do lots of testing before committing to any seal.
I'm curious, was your cart completely built in house or is it based on some cart out there. I'm truly impressed with the sites performance.