saintbelford
Thanks for your comment.
Receiving a wet diary in the mail is a terrible customer experience so from a business stand point, we want to rectify these types of issues as quickly as possible.
Thankfully, the plastic we use is recyclable at the correct locations, and we're educating our customers around using these options while continuing to look for viable alternatives :)
You hit the nail on the head with this one.
It's frustrating we still have to use a small amount of soft plastic, but we're doing as much as we can to educate our customers about how to recycle it properly.
Thanks for your kind words about our story and brand, it really means a lot.
Can totally understand the distaste for crystals. We don't actually sell them, this is just a guest blog post from a local brand who do.
Appreciate your feedback.