richardles
I think done right it is a superior onboarding experience. As a new hire, you no longer have to wait for your mentor to be available to learn some badly documented tech things. This is really empowering some of them. The lack of building human context / connections etc is real, and I don't think LLMs can meaningfully help there. Hence my skepticism for the horse analogy.
It's really changing cultural expectations. Don't ping a human when an LLM can answer the question probably better and faster. Do ping a human for meaningful questions related to product directions / historical context.
What LLMs are killing is:
- noisy Slacks with junior folks questions. Those are now your Gemini / chat gpt sessions.
- tedious implementation sessions.
The vast majority of the work is still human led from what I can tell.
I think this change is good. It seems to take away the decision from the admin and put it solely in the hand of the user which is great.
More granular user control is also good (although that UI for deciding what gets recorded is getting messy).
Default ON is reasonable imo. Especially given that the data is only used to improve the product. In my experience CTR on autosuggestions is huge, hopefully this will improve workspace experience for quite a few people.