ramm110
Re:Namecheap live chat social engineering leads to loss of 2 VPS
on Tuesday April 12, 2016 @01:25PM (#11481557)
I think having a recent date on the newspaper prevents reuse of the images. I'm not a Photoshop expert, so maybe that's trivial to change. When I look at my support ticket history on the website, the ticket attachments are gone, so hopefully they're shredded after the support person views them.
Re:Namecheap live chat social engineering leads to loss of 2 VPS
on Tuesday April 12, 2016 @12:04PM (#11480755)
I had a similar thing happen with my Battle.net account. I forgot to transfer over my authenticator backup code when I switched password managers last time. I had to send them a photo of my driver's license next to my face and another one of it next to a physical newspaper with the date on it. This seems like a much better process for recovering accounts that matter.