News for hackers. Stuff that matters.

pumpkinbumpkin

Re:Jack Dorsey has regrets about building Twitter on Sunday April 03, 2022 @05:15PM (#30900738)
> I wonder do people who work for Twitter, Facebook, etc ever have thoughts about what they actually doing.

I've worked at a few large social media platforms. The number one thing you realize is content moderation is hard. It doesn't scale well, human moderators aren't necessarily better than AI, and you're going to make people mad at you one way or another. Mental health issues of users are also complex. Different people might find the same content empowering or triggering.

To Dorsey's point, I understand how people miss smaller, federated communities of the early internet, but those don't scale. If you want a platform with the potential to reach everyone with an internet connection, it's going to get dumbed-down, and so will the conversations. Or you can build federated echo chambers.

90% of the criticisms you hear are armchair quarterbacking that's easy to ignore.