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When the user deletes something, it is not destroyed instantly. Instead, it is rendered inaccessible to a broad class or ordinary users. Meanwhile, the systems do still retain the ostensibly deleted data, even if for an hour or 30 minutes, while other, more powerful actors might still have the ability to access and read something the individual thinks is destroyed and gone forever.
The EULA for AIM was such that your messages became AOL’s intellectual property. Not only that you could not sue AOL Time Warner for possibly scripting and producing a movie and thus profiting from one of your instant message conversations or chat transcripts, but that maybe they could sue you for trying to do the same, and win.
I had this feeling, the moment that showed up in the news, that AOL’s days were numbered, and I was right. Other companies soon released chat functions, including Google and Facebook, and now AIM is gone. It was a signal that AIM was unsuitable for enterprise messaging, and no one excpet teenagers should bother with it, and wventually the teenagers that did use it, grew out of it, and moved on, and the rest is history.