lbartlett

I feel like JIRA was just a configurable workflow tool at a time when all the processes around software development were still being defined/standardized. It worked well for it's era because people could get it to do whatever they felt was perfect fit for them, but overtime I feel like it's broken down for much the same reason that people prefer to buy a SaaS product that has 95% of their needs out of the box.

Processes (agile) and UIs (kanban) have been much more standardized in software project management and only now does it seem like some companies are coming up to give you that 90% out of the book with 10% the overhead/ management. Pivotal Tracker came close.. Clubhouse.io is the one I've seen doing it best.