jHoldroyd
We do need gateway options, each country is different and we're always being asked by users for support of X. I can promise you if we'd been able to stick only Stripe in and use it for everyone, we'd of done it. Our lives would have been so much easier!
And no we wouldn't call it 5% but the store owner would quickly do the math and that's where we'd end up. It's a hard sell, we ran the model past a number of people and it was almost universally rejected.
And thanks for the kind comments, we've always loved your animations and the attention to detail you put into your site. I mean who doesn't want a buy bacon button in their header?
We very quickly know when a store is under attack and we either (where possible) drop the malicious traffic, or we absorb it. We had a customer on our free tier (30k requests) that ended up processing over 3 million during a 2 day attack, his site stayed up and we still didn't charge him.
We’re also more flexible, we have an EAV system (Flows) that allows you to modify and store custom data sets in a structured way. This allows you to use Moltin as a much bigger part of your product than just what we currently offer.
They do have a few more features right now but we’re pushing hard on the development front to reach feature parity with the major platforms.
We don’t explicitly advertise support for digital products at the moment, however, we can support it to some degree. Reach out to us on livechat or email and we’ll be happy to help.
If you ever have any problems we’re always available on email or live chat :)
We have a really strong community ethos at Moltin, and we’re trying hard to open up as much of our platform as possible, both in open source and community modules.
We know there is still work to be done and we have a pretty lengthy set of features and updates going forward.
Our API also allows you to pick and choose the components you want, you can build more than just a website, your data is accessible on mobile or at a physical retail store all from the same platform.
In the future we’ll be making it even easier to migrate to and from Moltin with tools to import and export data.
Firstly they’re bolted on the side, and aren’t usually functional enough to actually power a full store - generally they’re designed for add-ons.
Secondly you’re locked into their whole platform just to get access to the API even if you’re not looking to build a website, or use all of their services.
We’re making a product that gives you the ability to pick and choose exactly which parts of e-commerce you need, in a way that doesn’t lock you into the product.
We did a quick mashup of our API and this to create a basic (but functional) mobile PoS using the phone camera as a scanner.