howdisposs45
http://www.google.com/search?q=mail+stuck+in+outbox+gmail
A single quora answer alone has 20k views. Do you think that's a normal number of views on a quora answer? How many views do you think that quora answer should have for you to think it's a problem? 200k? 2m? 20m? 200m? 2b?
(A single quora answer does not represent everyone who has a problem. Maybe 0.01% of people with a specific problem will end up reading a specific quora answer. So I think that 20k represents 200 million users, or more than 10% of Gmail's userbase. While we're just throwing around made up numbers. Maybe it's 100% of installed gmail for android apps with that problem. (Since not every gmail user uses android, uses the android app, and uses it to send mail.)
Anyway I think up to 100% of the android app users could be affected.
Still, you answered the question: perhaps the development team doesn't feel that 20,000 reports is a priority. Maybe the salt and pepper manufacturer doesn't care that every one of their pepper shakers doesn't let peppers out. 20,000 complaints just don't matter.
Important people use iPhone anyway.
Gmail for Android has 2 core functions: to send and to receive mail. It fails at one of them. (Emails get stuck in its outbox indefinitely - you can force it to send by going into the "outbox" and dragging down to refresh, which is an action that has no button to show it is possible. There is no notification that your mail wasn't sent.)
Here is a thread about it:
https://support.google.com/mail/thread/3130686?hl=en
How is it possible for an app that has 2 functions, to fail to do one of them?
This is like a salt and pepper set where the pepper side has no holes - the pepper is stuck inside. (You can unscrew the top and manually shake some out though.) Sure salt is more common. But it's literally a salt and pepper set that only functions as a salt shaker.
Gmail for android is literally a mail sending and receiving app that can't send mail.
How can this happen? I mean literally, how is the support thread I linked possible?
If I were the CEO and I saw a thread like that, the issue would be fixed within 7 minutes, as every person within earshot of me rushed to make themselves look good to me.
How is Google's CEO different?