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> how the different generations process authority and media messaging

The big difference is that the current generation gets it's information from Instagram/..., from peers, not authority, thus at the same time they can be skeptical of authority while totally believing whatever circulates on Instagram (for example the recent fake fact how "Amazon, the lungs of the planet, are burning", the fake fact being that Amazon generates 20% of the world oxygen)

What does "really bad" mean? How is the current situation "this dire"?

This kind of statements is exactly what this article is about.