greg_harvey
Re:Why Airbnb is dead to me
on Tuesday September 29, 2015 @07:22PM (#10300569)
I guess this is what I learned last week! :-(
Re:Why Airbnb is dead to me
on Tuesday September 29, 2015 @07:21PM (#10300565)
Yup, Expedia are also terrible. I blacklisted them some years ago when they had a hotel listed as 100m from the centre of Santiago De Compostela (also in Spain) when it was actually 10km from the centre! Bit of a difference. I don't mind a mistake, but Expedia basically tried to deny all responsibility and blame the hotel. Had a real scrap to get a refund.
Re:Why Airbnb is dead to me
on Tuesday September 29, 2015 @07:17PM (#10300539)
Right, but an organisation is only as good as its response when something goes wrong, no? And Airbnb's response was... well...
Re:Why Airbnb is dead to me
on Tuesday September 29, 2015 @07:15PM (#10300518)
Nope. "He" (me) read the reviews. They were OK. I can only assume the user has only recently started using (gaming?) the Instant Book feature, because we're the apparently the first to report a "bait and switch", but I doubt we'll be the last.
Re:Why Airbnb is dead to me
on Tuesday September 29, 2015 @07:12PM (#10300506)
Nope, it isn't. I didn't post it on HN. I didn't even have a HN account until I decided to reply to a few comments (including this one). This is simply someone so annoyed and frustrated with Airbnb's apparent indifference to bad hosts they decided to blog it and tweet the blog post. Everything else was beyond my control. And actually, the money is a side point. It was company account, meh, who cares? The REAL point is there's someone gaming Airbnb, they know this, but they're not removing this person from their listings. That's what really pees me off.