gnufoo
There was no communication whatsoever about moving to a new system: I only got to know about the need to adopt this new tool when I tried to log in and was redirected to the new site. The data import process was buggy and I ended up with inaccurate reports.
I stumbled on Hiveage when I was looking for alternatives. What a surprise that was.
The co-founder of Hiveage has published a detailed post today about this: https://medium.com/@prabhaths/invoicely-a-hiveage-rip-off-b9...
I upgraded a couple of months ago to have a custom domain and remove Invoiceable branding, and didn’t even receive an email about this move. Yesterday I visited the Invoiceable site and landed at Invoicely: that’s when I learned that I had to migrate!
Apart from this total lack of communication, we have been given just one week to move everything over to the new platform - a major hassle when I have an actual business to run. Their support hasn’t been of much help either: they seem to have mastered the art of stonewalling.
I have no desire to throw money at people who don’t value me as a customer. But more importantly, I can’t trust my financial data with a company that seems to have shamelessly ripped off a competing product (Hiveage - http://www.hiveage.com). Just look at the UIs of Hiveage and the new Invoicely and you’ll see what I’m talking about.