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ernth_16

after issuing the command restart the PC it will proceed
safemode PC i mean
what we do is safemode the PC and then open the run CMD as admin. then issue this command. sc delete csagent. reinstall crowdstrike using previous version.
Uninstall the Current Version:

Open the Command Prompt as an administrator. Run the following command to uninstall the current version: shell

sc delete csagent