calc_exe

Gotcha, I may have made some assumptions on how the process works. From the handful of chargeback stories I've heard from merchants, the credit card company passed along the cardholder's reasoning to the merchant when issuing the chargeback. So the merchant was able to figure out why the customer was unhappy. But that's anecdotal, I don't actually know if that's standard.

Exactly. And I wouldn't threaten the chargeback. If they refuse the refund or ignore you, then just file a chargeback.

To me, ideally the end result is a chargeback instead a customer support refund. Otherwise they have no incentive to change. A high chargeback percentage could be that incentive.

I think the credit card companies expect you to attempt to talk it out with the merchant first though, so you'd still want to reach out to customer support first to "give them a chance".

Yeah, sounds like https://en.wikipedia.org/wiki/Confused_deputy_problem to me.

The concern I usually hear is not around the learning to program aspect. Instead, it's that fact that almost every other entry-level programmer is a college grad, and that hiring processes will be biased against older candidates.

Is this normal? I never tip for takeout..